Chargeback Fee Calculator
Several times the order value, not just the fee.
Processor pricing varies by country, card type and whatever you negotiated, and it changes without much notice. Take the real figures from your own statement — these defaults are a starting point, not your account.
Cost of one lost chargeback
$161.66
1.7× the order value
A lost chargeback costs 1.7 times the order value, because you lose the sale, the goods, the shipping, the original processing fee and pay a penalty on top. At 0.6% of 1500 orders that is $1,072 a month. Sustained rates above roughly 1% put you in card scheme monitoring programmes, where the fines dwarf the chargebacks themselves.
How the Chargeback Fee Calculator works
A chargeback costs far more than the fee. You lose the revenue, the goods, the shipping you already paid, and the original processing fee, and then you pay a penalty on top. The all-in cost is routinely two to three times the order value.
Not financial advice. Marketplace fees change, and they vary by country, plan and seller status. Every rate here is an editable default, not a quoted price — check the platform's current fee schedule before you price a product against it. This is not tax or business advice.
Frequently asked questions
What does a chargeback actually cost?
The reversed revenue, the cost of the goods, the outbound shipping, the original processing fee which is not returned, and a chargeback fee of typically $15 to $25. Add fulfilment labour and the total is a multiple of the order.
Do I get the fee back if I win?
Usually not. Most processors charge the chargeback fee regardless of outcome, because it covers the cost of handling the case. Winning returns the revenue, not the fee.
What chargeback rate is dangerous?
Sustained rates above roughly 0.9% to 1% put you in card scheme monitoring programmes, where monthly fines and mandatory remediation dwarf the chargebacks themselves. Termination is the endpoint.
How do I reduce chargebacks?
A recognisable billing descriptor, accurate product photos and descriptions, tracked delivery with signature on high-value orders, responsive support that resolves complaints before they escalate, and address verification on card-not-present sales.